Charity FAQ

Q. What is an Open Charity License?
A. The Microsoft Open Charity License program allows nonprofit organizations to purchase multiple software licenses—instead of multiple software packages—at reduced prices. To qualify for the Open Charity License, an organization must qualify as a charitable organization.

Q. How is Open Charity different from purchasing retail copies of the software?
A. Instead of buying a new package of software for each computer in your organization, with Microsoft Open Charity License, you need to only purchase one complete software package, and then purchase enough licenses to cover the remaining amount of computers.

Q. What is the minimum purchase for Open Charity licenses?
A. You can participate in the Open Charity License option with as few as five Microsoft licenses. Microsoft Open License saves you money by not including disks and documentation. You pay for the license rights, not the expense of additional packaging. Or, if you don't have media for the software you want to install Open License gives you options. You may purchase one legal copy of retail product or order the disk and documentation set when you place your license order.

Q. How do I receive disks and documentation for my licenses?
A. You may purchase the disk and documentation set when you place your license offer.

Q. Who is eligible for Open Charity pricing?
A. To qualify for the Open Charity program, charitable organizations must be qualified §501(c)(3) organizations as defined by the United States Internal Revenue Code. Organizations must demonstrate their tax status with documentation before they can open an Open Charity License agreement.

Open Charity licenses may not be exported outside the United States, nor to affiliates outside the United States.

Q. How do I purchase Open Charity licenses?
A. To order licenses through the Open Charity License option, contact your preferred Microsoft Software Advisor. In the United States, call (800) 426-9400. Outside the United States, please review the Worldwide Microsoft Licensing websites or contact your local Microsoft subsidiary for programs available in your area.

Q. How can I get someone to help me with specific licensing questions?
A. Review the licensing website for information on specific program details, licensing briefs, and other resources. Or you can call (800) 426-9400, Monday through Friday, 6:00 A.M. to 6:00 P.M. Pacific Time to speak directly to a Microsoft licensing specialist.

Worldwide customers can use the Microsoft licensing sites worldwide to find contact information in their locations.

Q. Where can I find pricing for the Open License, Select License, Enterprise Agreement, and Enterprise Subscription Agreement programs?
A. Microsoft Open Licensing information can be found in the Microsoft Product Information Center. Simply select the product you are interested in from the product names list box, then choose the Volume Pricing link at the left.

If you are a larger company interested in pricing for larger quantities through the Microsoft Select License, Enterprise Agreement, or Enterprise Subscription Agreement programs, contact your Large Account Reseller or local Microsoft Sales Office for assistance. You can also call (800) 426-9400 to speak directly to a volume licensing specialist.

Q. I am already involved in an Open License, Select License, or Enterprise Agreement. Where can I find information about the license program(s) I already have?
A. Customers in the Open License program can use the eOpen tool to view information on their license authorization, purchases and license history. In addition, you can work with your Large Account Reseller, Enterprise Software Advisor, or local Microsoft representative for assistance with questions, status, additions or changes to your agreement.